Kaitlyn Stott:

What is my role?

Support Co-ordinator and Business Manager

About Me:

Hey, I’m Kaitlyn
I’m what you’d call a bit of a triple threat here at Voyager Care — Support Coordinator, Business Manager, and Support Worker (when needed… or when things get a little too quiet). I’ve been part of the Voyager Care crew for 2 years now, and it’s been an amazing journey.

I came on board with a background in general admin, mining, and superannuation — so I’ve gone from hard hats and high-vis to support plans and participant goals. I first started as a support worker, and that hands-on experience really opened my eyes to what good support should look like.

After seeing firsthand how some support coordinators just weren’t quite the right fit for the role, I felt a strong pull to step up and make a real difference. I wanted to be the kind of coordinator who genuinely listens, follows through, and helps make life easier for the people we support — and that’s exactly what I set out to do.

As for the Business Manager role… there was an empty seat, so I grabbed it before anyone else did — now I’m stuck with the fancy title and all the extra emails! (Damn you Tam!!)

Skills:

  • Administration

  • Nail Tech

  • Playing piano

  • Reading music

  • Tutoring

  • Problem solving

Hobbies and Interests:

  • Nails - I am also a nail tech as-well as a Support Co-ordinator

  • Music - I love singing and playing piano

  • Reading - Give me a good book any day of the week

  • Baking - When my schedule isn’t crazy you can also find me in the kitchen baking some goodies

Why did I become a Support Worker?

Growing up, I watched my mum work as an aged care support worker, and I saw firsthand the incredible impact she had on people’s lives. The care, connection, and joy she brought to others inspired me deeply. I knew I wanted to do something similar — to make a real difference — so I took that passion in a slightly different direction and found my place in the disability support sector through the NDIS. It’s been one of the most rewarding decisions I’ve ever made.

What I love about my job:

Everything - I love it all. The good, the bad, the happy, the sad. Every little part of my job no matter how big or small I love. Even on the most stressful days I know that the work I’m doing is important and is beneficial to our participants. Seeing a smile on my participants faces after a support makes the long hours, late nights and hard work worth it. This isn’t just a job for me.