A woman with dark hair, fair skin, and a nose piercing, smiling and looking at the camera, standing against a plain light-colored wall. She is wearing a cream-colored t-shirt with colorful graphic designs and the word 'peace' on it.

Kaitlyn Stott:

What is my role?

Business Manager and Support Worker

About Me:

Hi, I’m Kaitlyn! I’ve been part of the Voyager Care team for two years, and it’s been an incredible journey. I first joined as a support worker, and that hands-on experience gave me a real understanding of what quality support looks like and how much of a difference it can make.

Before Voyager Care, my background was in general administration, mining, and superannuation — so I went from hard hats and high-vis to support plans and participant goals. It was a big change, but one that has been both exciting and rewarding.

These days, I’ve stepped into the role of Business Manager, keeping things running behind the scenes (and sometimes jumping back in as a support worker when things get a little too quiet). I love being part of a team that puts participants first, values connection, and creates a supportive community.

As for the Business Manager title… let’s just say there was an empty seat, and I claimed it before anyone else could — now I’m the one with the “fancy” title and the inbox that never stops filling up. (Thanks, Tam! 😉)

Skills:

  • Administration

  • Nail Tech

  • Playing piano

  • Reading music

  • Tutoring

  • Problem solving

Hobbies and Interests:

  • Nails - I am also a nail tech as-well as a Support Co-ordinator

  • Music - I love singing and playing piano

  • Reading - Give me a good book any day of the week

  • Baking - When my schedule isn’t crazy you can also find me in the kitchen baking some goodies

Why did I become a Support Worker?

Growing up, I watched my mum work as an aged care support worker, and I saw firsthand the incredible impact she had on people’s lives. The care, connection, and joy she brought to others inspired me deeply. I knew I wanted to do something similar — to make a real difference — so I took that passion in a slightly different direction and found my place in the disability support sector through the NDIS. It’s been one of the most rewarding decisions I’ve ever made.

What I love about my job:

Everything - I love it all. The good, the bad, the happy, the sad. Every little part of my job no matter how big or small I love. Even on the most stressful days I know that the work I’m doing is important and is beneficial to our participants. Seeing a smile on my participants faces after a support makes the long hours, late nights and hard work worth it. This isn’t just a job for me.